City of London Strengthened HR and Team Relationships with Vitay

Vitay enhanced the City of London’s recruitment process by automating candidate reference checks, enabling them to manage up to 360 checks per year. This efficiency allows their HR team to move quickly, fostering positive relationships and reducing the risk of losing top candidates.

The City of London, Ontario, is a municipal government providing essential services such as public transit, waste management, and urban planning. It supports community development, public safety, and economic growth, ensuring a high quality of life for residents.

Before using Vitay, coordinating reference checks was a time-consuming process for the City of London’s HR team. They had to reach out to references via email or phone, often struggling to find a mutually convenient time for everyone involved. This process could take up to one or two weeks, creating delays that risked losing top candidates to other opportunities, as the hiring process couldn’t move forward as quickly as needed.

Vitay provided the City of London with a comprehensive solution by offering a user-friendly platform that streamlined their reference checking process. The centralized system allowed the HR team to easily compile and access reference information, reducing the need for manual data entry and lengthy communications. Vitay’s exceptional customer service further supported the City of London, ensuring a smooth transition and efficient use of the platform. This tailored approach addressed the City’s specific needs, enhancing overall workflow and facilitating seamless file transfers within their large HR team.

The City of London has seen remarkable improvements since implementing Vitay. The platform’s efficiency has significantly reduced turnaround times and minimized the time and cost associated with obtaining multiple references. By simplifying the reference checking process, Vitay has optimized the City’s HR operations, resulting in a more reliable and streamlined workflow. The City’s HR team now benefits from faster decision-making and enhanced overall efficiency, reinforcing Vitay’s value as a vital tool in their hiring process.