Lead Health delivers tailored healthcare workforce solutions, utilizing technology and industry expertise to streamline processes like reference checks and workforce management for efficient and effective healthcare staffing. Lead Health achieved improved response rates from healthcare references and significantly increased the volume of references for candidates, thanks to adopting Vitay. As a result, Lead Health secured a position among the top 10 in the Healthcare staffing agencies, highlighting the impactful role of Vitay in enhancing their business operations.
12000
12000 Candidates checked on Vitay annually76%
76% References completing their reference requests24 hours
24 hours average time for receiving referencesChallenge
Lead Health encountered obstacles in running reference checks for healthcare clients, struggling to reach doctors and facing delays. Recruiters, pressed for time, sometimes shortened the process, compromising its thoroughness. This presented a challenge in maintaining the quality of reference checks conducted on candidates for their clients.
“Prior to Vitay, our recruiters would stop calling after 2 references. The system encouraged recruiters to ask for more references which ensured higher quality applicants for our clients.” – Tom from Lead Health.
Solution
Lead Health experienced notable enhancements through the adoption of Vitay’s automated reference checking process. The shift not only saved recruiters time but also enhanced the quality of references by leveraging Vitay’s safeguards, such as IP fraud detection. Additionally, the integration with Bullhorn ATS further streamlined their overall recruitment process.
“When we first used Vitay, I didn’t want to tell my friends about it – we had a competitive advantage. There were so many little customizable options from being able to select which references we want to upload and download from the integration. Plus the bullhorn integration was an added bonus.” – Tom from Lead Health
Results
Lead Health adopted Vitay in late 2021, transitioning from manual reference checks that posed challenges in contacting healthcare professionals. In the initial year, they received a remarkable 7,000 references. Previously, recruiters at Lead Health typically ceased calling references after two attempts, but with Vitay’s user-friendly interface and prompt response rates, they found themselves requesting additional references. Moreover, Vitay allowed recruiters to utilize their time more efficiently, reducing the need for continuous phone calls.
“Vitay was easy to set-up and use. They have amazing support even though we never really ever had to reach out to their team.” – Tom from Lead Heath.
