E-mail Tracking
Checking E-mail Status
Step 1:
- Log into your VITAY account
- Search for desired Candidate profile or reference
Step 2:
- When on desired profile you will see all of the references attached to that candidate
- This is where you can track a references status
- Grey – Delivered
- Red – Bounced/Invalid – you will need to check the email address
- Green – Received and Opened
Step 3:
- To view all specific email tracking metrics, click on the reference profile
- Click the “email activity” icon
Step 4:
- Here you will be able to see all specific tracking details of the references email
Recruiter Notes
Adding Recruiter Notes
Step 1:
- Login to your VITAY profile
- Search for your desired candidate
Step 2:
- Once on candidate profile click “Reference Request”
Step 3:
- Upon submitting a reference request, type in your personal message to your candidate
Step 4:
- Your candidate will then receive the reference request with your personalized note
